現場應用工程師 Field Applications Engineer

主要職責：

1.客戶全週期技術支援：售前方案選型、原理圖 / PCB 評審、參考設計交付；售中樣機 bring-up、調試、POC 驗證；售後現場故障排查、失效分析、問題閉環。

2.跨團隊協作：與銷售、市場協同，進行客戶拜訪、技術交流、方案展示與 POC 管理；推動專案立項、量產與放量。

要求：

1.學歷與專業：學士以上，電子工程、通訊工程、微電子、電腦等相關專業。

2.經驗：3年以上網路/ 儲存 / 硬體 / FAE 經驗；熟悉博通產品線優先。

3.技術能力：

紮實高速電路、數模電基礎；

熟練使用示波器、邏輯分析儀、訊號完整性工具；

具備伺服器 / 交換器 bring-up、調試與問題排查能力。

4.軟技能：優秀客戶溝通、現場問題解決、專案推進能力；結果導向。

5.語言：英語讀寫流利。

Key Responsibilities:

1.Full-cycle customer technical support: Pre-sales solution selection, schematic/PCB review, reference design delivery; In-sales prototype bring-up, debugging, POC validation; Post-sales on-site troubleshooting, failure analysis and issue closure.

2.Cross-team collaboration: Partner with sales and marketing for customer visits, technical seminars, solution demos and POC management; drive project approval, mass production and volume ramp.

Requirements:

1.Education & Major: Bachelor’s degree or above in Electronic Engineering, Telecommunications, Microelectronics, Computer Science or related STEM.

2.Experience: 3+ years in networking/storage/hardware/FAE; Broadcom product expertise preferred.

3.Technical Skills:

Solid foundation in high-speed circuits, analog/digital electronics.

Skilled with oscilloscopes, logic analyzers, SI tools.

Proven ability in server/switch bring-up, debugging and troubleshooting.

4.Soft Skills: Excellent customer communication, on-site problem-solving and project driving skills; result-oriented.

5.Language: Fluent in English reading and writing.